Wellness Credits Terms and Conditions

OPTAVIA Coaches are permitted to purchase Wellness Credits, which are a promotional offer for Clients, for the purposes outlined under the Official OPTAVIA Policies (for example, a thank you gift, congratulatory gift for meeting a milestone, etc.). Any purchases of Wellness Credits to manipulate rank or the OPTAVIA Integrated Compensation Plan are strictly forbidden. Purchases of Wellness Credits are non-commissionable. Wellness Credits act as a discount towards a Client's next order. Coaches are not required to purchase Wellness Credits to participate in the OPTAVIA business opportunity and Coaches are encouraged to limit the purchase of Wellness Credits to a reasonable amount so that their business expenses do not outweigh their potential income with OPTAVIA. Should the Company determine, in its sole discretion, that a Coach is purchasing an unreasonable amount of Wellness Credits or distributing Wellness Credits in violation of the OPTAVIA Policies, the Company may take action to prohibit or limit a Coach's purchase of same. An unreasonable amount is not easily defined, as it would vary depending on the Coach's rank and corresponding commissions, therefore, if necessary, the Company will determine whether the purchase of Wellness Credits is unreasonable on a case-by-case basis. In addition, Wellness Credits may only be used towards up to 50% or half of a Client's order of products (e.g., if a Coach provides a $50.00 Wellness Credit to a Client, that Client would only be able to apply the Wellness Credit to an order in the amount of $100.00 or more). Wellness Credits can only be redeemed by the recipient Client through placing an order. Once shared, the Wellness Credits may be used by the Client until the Wellness Credits expire, in which case the Coach who extended the Wellness Credit(s)will be reimbursed for the amount paid to reserve the Wellness Credits. In addition, the following conditions also apply to the purchase of Wellness Credits:

  1. Wellness Credits will expire 60 days from the date they are sent to the Client;
  2. Wellness Credits may only be used towards the purchase of up to 50% of the commissionable items within a Client's order (e.g., if a Client receives Wellness Credits of $50.00, the Client could use the entire $50.00 offer towards the purchase of a “Kit”, or on any other purchase of $100.00 or more;
  3. Wellness Credits can be used towards the entirety of the purchase of non-commissionable items within a Client's order (e.g., an OPTAVIA Coach Business Kit);
  4. Wellness Credits cannot be used to purchase Wellness Credits;
  5. lf products purchased using Wellness Credits are returned to OPTAVIA, only the price actually paid by the Client after the discount will be returned to the Client via the original payment method (i.e., a credit to the purchaser's credit card); and
  6. If Wellness Credits expire before being used by the intended Client or, are only partially used by the Client before the expiration date, the remaining Wellness Credits will be returned to the applicable Coach via the original payment method (i.e., a credit to the purchaser's credit card).

OPTAVIA reserves the right to modify these Terms and Conditions at any time and at its sole and absolute discretion. OPTAVIA also reserves the right to interpret these Terms and Conditions at its sole discretion. Should an OPTAVIA Coach violate these Terms and Conditions, the Coach may be subject to the disciplinary actions outlined in the official OPTAVIA Policies.